Support with a name and a face
A technical team you can call on the phone, with no generic tickets or automated replies.
Domain transfers
Move your domain to Cloud2EU with no service downtime
We handle the whole transfer: authorization code, registrar change and an exact copy of your DNS records. Your website and email keep running throughout the process.
0 downtime
website and email always up
5 to 7 days
usual time for .com and .net
+25
years managing domains
Cloud2EU
Change provider, not peace of mind.
Transferring a domain should never be a risk. We prepare every step in advance and only execute the change once everything has been verified.
Why move your domain to Cloud2EU
A single provider for domain, DNS, email, backup and cloud. Fewer intermediaries, fewer incidents and one single person to call.
Everything under one roof
Domain, DNS, corporate email, backup and cloud servers managed by the same team.
Protected ownership
The domain always stays registered under your company. We only appear as the technical managers.
No surprises at renewal
We track expiry dates and warn you in advance so you never lose a domain by oversight.
Email that keeps arriving
We review MX, SPF, DKIM and DMARC during the transfer so no message is lost or ends up in spam.
European infrastructure
Services hosted in data centres in Spain, with data sovereignty and low latency for your users.
Clear concepts
What does transferring a domain actually mean?
It means changing the registrar that manages your domain while keeping the same name and the same owner. Your web address does not change: only who administers it.
- Your domain name is never modified
- The owner is still your company, with the same details
- The registration years you already paid are not lost
- Your website, email and subdomains keep working
- It has no impact on your search engine ranking
What you need to have ready
Four quick checks. If any of them is missing, we tell you how to solve it before starting the transfer.
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Domain older than 60 days Generic domains (.com, .net, .org) cannot be transferred within 60 days of registration or of a previous transfer.
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Domain unlocked Your current provider must remove the transfer lock from their management panel.
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Authorization code (EPP) This is the key that authorizes the registrar change. You request it from your current provider, usually by email.
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Owner email reachable The WHOIS record must contain a valid address: that is where the transfer confirmation arrives.
How to migrate your domain to Cloud2EU
Five steps. We handle the technical part; you simply approve and confirm.
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01Initial review
We analyse your current domain
You tell us which domain you want to transfer and we review its real situation before touching anything.
- We check registration date, expiry and locks
- We inventory website, email, subdomains and certificates
- We confirm timings and requirements in writing
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02Authorization
You get the EPP code and unlock
This is the only step that depends on your current provider. We send you specific instructions and, if you prefer, we handle it together with you.
- You request the authorization code (EPP / AuthCode)
- You ask to remove the transfer lock
- You verify the owner email is working
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03Preparation
We replicate your DNS configuration
Before moving the domain we prepare an exact copy of your records on our servers. This is the step that prevents any downtime.
- A, AAAA and CNAME records for website and subdomains
- MX, SPF, DKIM and DMARC for corporate email
- SSL certificates and existing redirects
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04Execution
We launch the transfer and you confirm it
We start the request with the EPP code. The registry sends a confirmation email to the domain owner: once accepted, the transfer starts.
- Request submitted to the corresponding registry
- You confirm the owner approval email
- Status tracking until it is accepted
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05Verification
We verify everything and hand over control
Once the domain is with Cloud2EU we review service by service and give you a summary of the final configuration.
- Website reachable and SSL certificate validated
- Email sending and receiving tests
- Renewals and expiry alerts activated
Continuity
Why you will not notice the change
A poorly planned transfer takes the website down or sends email to spam. We work the other way round: first we replicate, then we move, and we always verify.
- Exact copy of the DNS records before starting the transfer
- TTL tuning so changes propagate quickly
- MX and email authentication review before and after
- Transfer status monitoring until completion
- One technical contact throughout the whole process
How long a transfer takes
Timings are set by the registry of each extension, not by us. These are the usual durations.
It speeds up if you confirm the approval email as soon as you receive it.
Managed through Red.es, with validation of the owner details.
Each territorial extension has its own rules: we confirm the timing before we start.
During all that time your website and email keep working normally: the transfer is administrative and services are already replicated.
While you transfer, tidy everything up
Many clients take advantage of the transfer to also unify their email, their backups and their infrastructure.
Domains
Registration, renewal, advanced DNS and brand protection for your entire domain portfolio.
View domains
Corporate email
Mailboxes with your own domain, antispam, shared calendars and access from any device.
View email
Cloud backup
Automatic backups of your website, your server and your email, with fast restore.
View backupQuestions about the transfer
Will my website or email go down during the transfer?
No, as long as the configuration is replicated before the change starts, which is exactly how we work. We copy your DNS records to our servers, check that everything responds and only then launch the transfer.
Do I lose the years I have already paid for?
No. For generic domains the transfer adds one year of registration to your remaining period, so you never lose contracted time.
What is the EPP code and how do I get it?
It is the authorization key proving you are allowed to move the domain. Your current provider issues it from their panel or by email; if you do not know where to ask, we prepare the request text for you.
Can I transfer several domains at once?
Yes. It is very common in companies with several brands or extensions. We plan the whole portfolio and transfer them in an orderly way, in blocks, to keep control at all times.
Does the transfer affect my SEO ranking?
No. The domain and its content do not change: only the registrar that manages it. As long as the website keeps responding the same way, search engines see no difference.
What if my domain is about to expire?
Tell us as soon as possible. If only a few days remain it is better to renew it with the current provider and transfer afterwards, to avoid the registry rejecting the request.
Does the domain remain my company's property?
Always. The registered owner is your company and it stays that way after the transfer. Cloud2EU only appears as the technical contact and service manager.
Shall we start transferring your domain?
Tell us which domains you have and with which provider. We review their status and give you concrete timings and steps, with no commitment.